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The app is slow and crashes frequently.

Android: Please delete data/cache and then uninstall the app before reinstalling it! iOS: Please delete the app and then reinstall it!
*If you have linked your SNS account, your records will remain intact even after uninstalling and reinstalling the app.

Android

Long press the Roubit app icon, then tap the 'i' button
1. Pressing the Roubit App icon β†’click the i button
Tap on "Storage" and then press "Clear Data" and "Clear Cache".
2. Click [Storage]
Please reinstall the app after deleting it!
Delete apps on your Android device - Android Help
Important: Some of these steps work only on Android 13 and up. Learn how to check your Android version. Delete apps that you installed
https://support.google.com/android/answer/13627402?hl=en

iOS

Please reinstall the app after deleting it!
Delete apps on your iPhone, iPad and iPod touch
Manage apps directly from your Home screen.
https://support.apple.com/en-gb/101550
Still have unanswered questions?
Go to [Roubit > Settings > Inquiry/Bug/FAQ > Inquiry & Report Bugs] to send bugs and inquiries from the app!
Email: cs@roubit.me If you have any bugs or feedback, please email us at cs@roubit.me for a quick response from our development team!
*Your valuable feedback is always a big help to Roubit! :)