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The app is slow and crashes frequently.

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Android: Please delete data/cache and then uninstall the app before reinstalling it! iOS: Please delete the app and then reinstall it!
*If you have linked your SNS account, your records will remain intact even after uninstalling and reinstalling the app. πŸ™‚

Android

Long press the Roubit app icon, then tap the 'i' button
1. Pressing the Roubit App icon β†’click the i button
Tap on "Storage" and then press "Clear Data" and "Clear Cache".
2. Click [Storage]
Please reinstall the app after deleting it!
Delete apps on your Android device - Android Help
Important: Some of these steps work only on Android 13 and up. Learn how to check your Android version. Delete apps that you installed
https://support.google.com/android/answer/13627402?hl=en

iOS

Please reinstall the app after deleting it!
Delete apps on your iPhone, iPad and iPod touch
Manage apps directly from your Home screen.
https://support.apple.com/en-gb/101550
Still have unanswered questions?
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Go to [Roubit > Settings > Inquiry/Bug/FAQ > Inquiry & Report Bugs] to send bugs and inquiries from the app!
πŸ—£
Email: cs@roubit.me If you have any bugs or feedback, please email us at cs@roubit.me for a quick response from our development team!
*Your valuable feedback is always a big help to Roubit! :)